Mossy Path Life Coaching Privacy Policy
Mossy Path Life Coaching is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you visit this website or engage with coaching services.
This policy is written in accordance with the Personal Information Protection Act (PIPA) of British Columbia and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.
​
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
-
Name and contact information (email address, phone number)
-
Information shared through contact forms, intake forms, or consultations
-
Scheduling and payment-related information
-
Coaching-related information you choose to share
-
Parent or guardian information for minor clients
-
Limited technical data (such as browser type or website usage) for basic website functionality
We only collect information that is necessary to provide coaching services, respond to inquiries, manage scheduling, and meet legal or ethical obligations.
​
How Your Information Is Used
Your personal information may be used to:
-
Respond to inquiries and requests
-
Provide life coaching services
-
Schedule sessions and manage appointments
-
Communicate regarding services, policies, or updates
-
Maintain accurate records in alignment with professional standards
-
Meet legal, ethical, or regulatory requirements
Your information is never sold, rented, or shared for marketing purposes.
​
Confidentiality & Coaching Services
Information shared during coaching sessions is treated as confidential within the limits of the law and ethical coaching practice.
Confidentiality may be broken only when:
-
There is a risk of serious harm to you or others
-
Disclosure is required by law (e.g., court order)
-
There are concerns related to abuse, neglect, or safety involving a minor or vulnerable person
Life coaching is not therapy, counselling, or mental health treatment, and records are maintained accordingly.
​
Online & Digital Communication
Coaching sessions and communication may take place online using secure third-party platforms (such as video conferencing or scheduling tools). While reasonable safeguards are used, no digital system can be guaranteed to be completely secure.
By engaging in online services, you acknowledge and accept these risks.
Clients are encouraged to:
-
Use private, secure internet connections
-
Participate from a confidential space
-
Protect their own devices and login credentials
​
Recording of Sessions
Sessions are not recorded unless explicit, written consent is provided in advance. When recording is consented to, recordings are used solely for agreed purposes (such as session review, training, or mentorship) and are stored securely.
Consent for recording may be withdrawn at any time.
​
Outdoor / Nature-Based Sessions
For sessions conducted outdoors or in public spaces, clients acknowledge that complete privacy cannot be guaranteed. Clients are encouraged to choose locations that feel safe and appropriate for them.
​
Storage & Protection of Information
Personal information is stored securely using reasonable administrative, technical, and physical safeguards to prevent unauthorized access, loss, misuse, or disclosure.
Information is retained only as long as necessary for service delivery, legal requirements, or professional standards, and is securely disposed of when no longer required.
​
Your Rights
You have the right to:
-
Request access to your personal information
-
Request corrections to inaccurate information
-
Withdraw consent (subject to legal or contractual limitations)
-
Ask questions about how your information is handled
Requests can be made by contacting Mossy Path Life Coaching directly.
​
Third-Party Services
This website and services may use trusted third-party tools (such as scheduling, payment, or email services). These providers have their own privacy policies, and Mossy Path Life Coaching is not responsible for their practices.
​
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the revised date.
​
Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Mossy Path Life Coaching